Our Sustainability

recycle - environmental friendlyUnited Office Choice is committed to conducting its business in an environmentally friendly manner. It does so by ensuring the United range is sufficiently stocked with ‘green’ options where available.

Here at United not only does our full line office products catalogue highlight/identify these ‘green’ options (look for the 'green choice' bubble), but we also have a ‘Green Choice’ office products catalogue available which acts as a quick and effective reference point when choosing environmentally friendly product solutions for your office.

In addition to making ‘green’ options available to our customers and actively promoting their benefits, we also offer a cartridge collection program (via a third party) to our customers for the collection of used ink and toner cartridges.

United’s Waste Management Policy also ensures that all warehouse packaging and office waste is disposed of responsibly and re-used/recycled where appropriate.

All orders are packaged using recycled or recyclable materials.

 

Product return

  • Where the product is faulty or was supplied as a fault by United Office Choice, collection will be arranged at no cost to the customer
  • Faulty product is the responsibility of the manufacturer, and United Office Choice will handle the claim on your behalf
  • Faulty product can be replaced, or fully credited - please discuss with your Account Manager
  • Where the product is the fault of the customer, (incorrect description, incorrectly ordered), it is the customer's responsibility to return the goods to us.  United Office Choice will always endeavour to process credits for same within the same trading month.
  • Where goods have been purchased in specially for the customer United Office Choice reserve the right to charge a handling fee for any customer returns.

cost centre and more).

 

Account terms

  • 30 days from End of Month.
  • Account Applications are simple and straight forward to complete.
  • Payment can be made via EFT, Cash, Cheque or Credit Card.
  • Diners and Amex card transactions attract a 5% surcharge, all other credit card transactions free of surcharges

 

Delivery terms

  • Orders in metropolitan area placed before 2pm are next day delivery
  • Free Delivery for orders over $50, metro only
  • Same day orders can be established, (with a delivery charge )
  • Urgent (within two hours) can be arranged (with a delivery charge)
  • Delivery charges are in accordance with current Aceit pricing for your area.
     
 

Product return

  • Where the product is faulty or was supplied as a fault by United Office Choice, collection will be arranged at no cost to the customer
  • Faulty product is the responsibility of the manufacturer, and United Office Choice will handle the claim on your behalf
  • Faulty product can be replaced, or fully credited - please discuss with your Account Manager
  • Where the product is the fault of the customer, (incorrect description, incorrectly ordered), it is the customer's responsibility to return the goods to us.  United Office Choice will always endeavour to process credits for same within the same trading month.
  • Where goods have been purchased in specially for the customer United Office Choice reserve the right to charge a handling fee for any customer returns.